Where to get help and support about suicide

September the 10th is World Suicide Prevention Day. MQ is investing into vital research to help reduce the prevalence of suicide worldwide. But in the mean time, if you are worried about yourself or a loved one then please reach out to one of the organisations below.


For yourself:

In an emergency you should always dial 999

The Samaritans

The Samaritans are one of the most widely known helplines and are available 24/7 by calling 116 123. However, they offer more than just a telephone service. Their website offers advice and resources for people of all ages and you can e-mail them on [email protected] at any time.


Papyrus offers targeted support for younger people though their ‘Hopeline’ which can be reached on 0800 068 4141, via e-mail on [email protected] or via text on 07860 039 967. They also have a range of resources and advice on their website relating to dealing with young people at risk of suicide, including resources for mental health professionals.

Support Line

Support line offers confidential emotional support, particularly aimed at those who are isolated, at risk or vulnerable to abuse. They aim to help people develop health coping strategies though their telephone counselling service which can be reached on 01708 765 200

Childline (For under 18’s)

Childline is a free, confidential service for anyone under the age of 19. Their website has advice for dealing with experiences, specifically tailored for children such as how to make friends and bullying. They can be contacted at any time for free on 0800 1111

Nightline (For university students)

Most Universities in the UK has a Nightline service which is run by student volunteers for other students. This peer to peer support service gives students a chance to talk about whatever is bothering them in confidence. You can find your Universities Nightline details by searching on the Nightline website.

If you are feeling depressed, or having suicidal thoughts then you can always reach out to your GP or call NHS Direct on 111.


For someone else

In an emergency you should always dial 999


The SANE helpline is open between 4pm and 10pm 365 days year and can be reached on 0300 304 7000. They offer emotional support not just for people experiencing depression, suicidal thoughts or other mental illnesses, but also for friends and family who need support or advice.

Young Minds parents helpline

If you are worried about your child’s mental health (Up to the age of 25) and want to speak to someone about it Young Minds offer a helpline just for parents where you an get support and advice. Open Monday to Friday between 9:30am and 4pm the number if 0808 802 5544

Rethink Mental illness

If you are looking for some face to face support for your loved one then Rethink Mental Illness run a network of over 140 local support groups, offering a welcoming non-judgemental space where people can talk about their feelings with professionals and others. Find a local group on the Rethink website.


If you want to speak to a loved one because you are concerned about them, but are not sure how to do it, then the Samaritans offer Online advice on how to reach out and the best way to support someone at risk of suicide.


“It can be very frightening if a loved one is experiencing suicidal feelings. Knowing that there are sources of help, where you can speak to someone without judgement, is very important. If you are worried about a friend, colleague or family member who may be struggling then please do reach out, check-in with them, ask them whether they are okay. It can be really helpful just to let them know that you are there for them.  Similarly, if you are struggling yourself with suicidal thoughts, please reach out to a friend, a family member or health professional, like your GP. It is also worth remembering that the Samaritans is there 24/7 on 116 123.”

Prof. Rory OProfessor Rory O’Connor, Director of the Suicidal Behaviour Research Laboratory and MQ Mental Health Research Trustee.




You can find more resources for a range of different mental health conditions on our Get Help Now page.

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